CONTACT US

Get in touch

Whether you're a member, a local business, a traveller planning your stay in Ella, or a partner with an idea β€” we'd love to hear from you. Reach out and our team will be glad to help.

Response timeWithin 24 hours
Office hoursMon–Sat, 9am–6pm
LanguagesEnglish, Sinhala, Tamil
SEND A MESSAGE

We'd love to hear from you

Whether you're a member, a local business, a visitor planning a trip to Ella, or a potential partner β€” share a few details and the right person from our team will get back to you.

Typical reply within 1 business day
Your details stay private and secure
Routed to the right department automatically
We'll never share your information.
VISIT US

Visit our office

Find us in the heart of Ella. Drop by for membership enquiries, partnership conversations, or simply a warm cup of Ceylon tea.

Traders Association EllaNo. 24, Main Street, Ella 90090,
Badulla District, Uva Province, Sri Lanka
Opening hours
Monday – Friday9:00 AM – 5:00 PM
Saturday9:00 AM – 1:00 PM
SundayClosed
DirectionsA 3-minute walk uphill from the Ella railway station, opposite the town clock tower.
ParkingFree street parking along Main Street; additional spaces behind the building.
Ella, Sri Lanka
Ella Town Centre
200 m
WE'RE HERE TO HELP

Other Ways to Reach Us

Whatever you need β€” a quick question, a partnership, or support for your visit to Ella β€” pick the channel that suits you best.

Email Us

[email protected]

Best for detailed enquiries and partnerships. We reply within one business day.

Call Us

+94 57 222 8090

Speak with our front desk, Monday to Saturday, 9am to 6pm Sri Lanka time.

WhatsApp

+94 77 654 1230

Quick questions and on-the-ground help while you're exploring Ella.

Department Directory

Reach the right team straight away.

SUPPORT

Frequently Asked Questions

Everything you need to know about connecting with the Traders Association Ella. Can't find your answer? Our team is always happy to help.

How do I become a member of the Traders Association?

Membership is open to any hospitality or trade business operating in and around Ella. Send us a membership enquiry through the contact form and our team will share the welcome pack, criteria, and annual dues, then guide you through onboarding.

How can I list my business in the directory?

Once your membership is approved, you can submit your listing β€” name, category, photos, location, and contact details β€” via your member dashboard. Listings are reviewed within two working days before going live across the directory.

Do you offer advertising and sponsorship opportunities?
Can I participate in or host community events?
How quickly will I get a response after reaching out?
Still have questions?Contact support β†’